// ACCESS CONTROL REPAIRS
Fault-finding and repair for door entry and access control systems across Hertfordshire and London — restoring secure access without leaving a building exposed.
The faults we’re called out to most often.
Card, fob or biometric readers not responding
Doors failing to lock, or failing to release
Controller or panel in fault
Software or credential database not syncing
Power supply or battery backup faults
Door contacts or request-to-exit devices in fault
Intermittent or random unlocking
Turnstile or interlock faults on multi-door systems
Engineers regularly work on access control systems from manufacturers including Paxton, Salto Systems, ICT and Gallagher, across single-door and networked multi-site installations.
The same disciplined sequence, whatever the hour.
Describe the fault and we'll advise on securing the door or building while we head your way.
Reader, controller, software and mechanical faults are traced to the cause, then confirmed with one fixed price before repair work begins.
Repairs are completed and access is tested before we leave, with a service or fault report provided.
Engineers check the full system — readers, controller, credential database, power supply and door hardware — to find the actual point of failure rather than replacing parts on guesswork.
Where a door cannot be safely left under automatic control, it is set to a safe default state — secured or released, as the site requires — while the repair is arranged.
Access control faults are diagnosed and made safe on the first visit, repaired on the spot wherever possible, and the building made secure before we leave.
You will receive a fault report or a service report describing the fault found and the work carried out, and a remedial quotation where further work is needed. See our documentation guide.
Commercial and residential premises within approximately 25 miles of our Radlett base, covering Hertfordshire and North & Central London. Check your postcode.
Available on a one-off reactive basis from a £135 minimum charge, or under a commercial reactive maintenance contract with agreed response times and consolidated invoicing. See pricing or read about commercial reactive maintenance.
Installed and maintained in accordance with manufacturer specifications and current safety and data-handling requirements. Full company accreditations are set out on our Compliance page.
Call our emergency line for immediate advice, or request a quote and we'll come back to you.