// PRICING
You'll know the call-out charge before an engineer sets off, and you'll have a fixed price for the repair before a single tool comes out. Nothing hidden, nothing hourly — for commercial and residential clients across Hertfordshire and London.
The attendance charge includes travel within the standard service area and up to 60 minutes of engineering time for initial fault diagnosis and making-safe work. £135 is our minimum charge for any call-out, whatever the fault.
The minimum charge for any attendance during normal working hours, covering travel and initial diagnosis.
The minimum charge for priority emergency attendance outside normal working hours, any hour of the night.
Three stages, explained upfront, every time.
£135 (normal hours) or £180 (out of hours) — this is the minimum you'll ever pay, covering attendance and diagnosing the fault.
If diagnosis runs beyond the initial call-out, additional time is charged at £45 per further 30 minutes — agreed with you as we go.
Once the fault is found, you'll get one fixed price for the repair itself — confirmed before any work begins.
Every price is agreed with you before we proceed — the call-out charge, any additional time, and the fixed repair price. What we quote is what you pay. Full detail is in our terms.
Get an engineerCommercial contract customers may receive priority allocation, agreed service levels, fixed schedules of rates and consolidated invoicing.
Contact Us for Account PricingFaults are diagnosed, repaired, tested and properly certified. Which certificate or report applies depends on the work carried out — we'll confirm which one before we leave.
Issued for a single addition or alteration to an existing circuit that doesn't involve installing a new circuit — for example, adding a socket or moving a light.
Issued for new circuits, consumer unit changes, or other significant new electrical work.
Issued following a periodic inspection of the condition of an existing installation — not issued for reactive repair work alone.
Issued following planned or reactive maintenance on non-installation systems such as alarms, access control or gate automation, confirming what was tested and found.
Issued after a diagnostic call-out where the fault has been identified but not yet resolved — for example, while awaiting parts or further access.
Issued alongside a fault or condition report where further work is recommended, setting out the scope and price for any follow-on repair.