// CCTV REPAIRS
Fault-finding and repair for CCTV systems across Hertfordshire and London — for cameras offline, a recorder that's stopped working, or footage you can no longer rely on.
The faults we're called out to most often.
Cameras offline, showing no picture, or displaying a distorted image
Recorder (DVR/NVR) not recording, or storage full or failing
Night vision or infrared not working correctly
Camera physically damaged, knocked out of position, or housing failed
Power, video or network cabling faults to individual cameras
System not accessible remotely, or app not connecting
Locked out of recorder or camera settings
Intermittent faults — cameras dropping in and out, gaps in recordings
Engineers work on analogue and IP CCTV systems, including cameras, recorders, cabling and associated power supplies, across the makes and models already installed on site.
The same disciplined sequence, whatever the hour.
Describe the fault — no picture, no recording, cameras offline — and we'll advise what to check before we arrive.
Cameras, recorder, cabling and power are checked in turn to find the actual point of failure, then confirmed with one fixed price before repair work begins.
Repairs are completed and the system tested end-to-end — recording, playback and remote access where fitted — before we leave, with a service or fault report provided.
Engineers check cameras, recorder, cabling and power supply in turn to find the actual point of failure rather than replacing parts on guesswork.
Where a fault leaves a system unable to record, restoring cover is prioritised and you're told plainly what's affected in the meantime.
CCTV faults are diagnosed on the first visit, repaired on the spot wherever possible, and tested before we go.
You will receive a fault report or a service report describing the fault found and the work carried out, and a remedial quotation where further work is needed. See our documentation guide.
Commercial and residential premises within approximately 25 miles of our Radlett base, covering Hertfordshire and North & Central London. Check your postcode.
Available on a one-off reactive basis from a £135 minimum charge, or under a commercial reactive maintenance contract with agreed response times and consolidated invoicing. See pricing or read about commercial reactive maintenance.
Work carried out with due regard to data protection requirements for surveillance systems. Full company accreditations are set out on our Compliance page.
Call our emergency line for immediate advice, or request a quote and we'll come back to you.